Buzzword Cubes: FAQ

FAQs

When trying to decide on your marketing needs, the questions below are a good starting point.

Please click on the + sign next to each question below.

Q. What are the benefits of marketing?

  Simply put, marketing lets the world know why they should do business with you and not your competitor.

Marketing informs, educates and influences your customers, clients and other stakeholders – about who you are, what you’re offering, how to purchase your product or service, why they should do business with you, where, and when.

All marketing communications activities should be developed with the primary goal of positively impacting your bottom line.

Q. Who’s your target audience?

 Some typical target audiences may be:

  • Customers (retail or business-to-business)
  • Shareholders/Investors
  • Employees
  • Legislators
  • Key Opinion Leaders
  • Others

Q. What’s the “best” mix of marketing communications tools?

 That depends on several factors.  First and foremost, it’s critical that your business plan includes a detailed marketing plan that contains the latest market research. Marketing communications that focuses on customer benefits rather than product/service features are most effective.

If you take time to assemble a thorough, well-researched, step-by-step marketing plan, the answers to – “what’s the best marketing mix?” and “which communications tactics will deliver results?” – will become evident.

Here is a general list of possible marketing activities for your company:
  • Education
  • Direct Marketing
  • Public Relations
  • Advertising
  • Sales Promotion

Of course these are very broad categories, each of which have different marketing tools to reach your specific target audience.

In the long run, the “best” marketing mix and which marketing communications tools you use will likely evolve over time as economic conditions and other business factors change.

Q. Do I advertise, use public relations, sales promotion - traditional or online or?

 It depends.  The answers may be all, one – or even none of the above.

Don’t get caught up in implementing any one communications tactic just because it’s what you’ve always done or it’s what your competition is doing.

Again, if you have a well-researched, detailed marketing plan – a clear marketing strategy will evolve. Then, the answers to how best to reach your target audiences and which communications tactics to use will become clear.

Q. What are some program development considerations?

There are some key points to consider when developing a marketing communications program:

  • What are your key corporate and product messages?
  • What are the best strategies to reach each target audience?
  • Which communications tactics should be used and when?

Q. How do you reach your target markets?

 The marketing communications activities and methods to best reach your target audience(s) depends on market research and sales data (for existing companies).

This data is the “road map” that will lead you to a better understanding of not only the demographics or your customers – but also their psychographics, i.e., attributes relating to their attitudes, interests, lifestyle, personality and opinions.

Armed with this information, you can then decide which marketing activities provide the ideal mix for your business.

The Alexis Group will help you determine the most cost-effective, results-oriented marketing method – whether it’s via traditional or new media, using:

  • Consumer Relations/Education
  • Professional Relations/Education
  • Business-to-Business
  • Media Relations
  • Investor Relations
  • Community Relations

Q. What are some ongoing marketing considerations?

Marketing is an evolutionary process. On a regular basis you should review and refine your marketing plan.

Ask yourself some core questions, for example:

How do you keep your customers, clients and target audiences:

  • interested in your product or service?
  • interested in your company?

Need answers to other questions?  Every situation is unique.  Please Contact Us for more information about your specific needs.